Privacy


Last updated: 1st Dec 2016
1. OUR COMMITMENT

GetProfiles is committed to protecting the privacy of visitors to our Website and users of our products, applications and services. We are providing this privacy statement to you because we take privacy issues seriously. We think you should know how we may be collecting and using information about you through our Website and within the GetProfiles services.

2. TRACKING YOUR COMPUTER

GetProfiles may track and retain information about the computing environment you use to access our Website and products, such as your IP address, browser type or operating system. We collectand analyze this information for the continued improvement of our products, or Website and theservices provided by us. For example, tracking the computing environments most frequently used by our customers can help us to accommodate the most appropriate browser types and versions. Additionally, our record of IP addresses that access our products/Website/services allows us to determine the source or cause of error messages that may appear in our Products/Website/Services at any given time, or to assist customers who may be experiencing technical difficulties while accessing GetProfiles services.

3. PERSONAL INFORMATION YOU PROVIDE

3.1. Personal Information may include information such as name, date of birth, contact number, email address, user id, password, residence / place of business information, credit card details and other personal information as may be provided by you on this Website, including but not limited to, the provision of such information by you for the use and/or subscription of one or more of our services provided by us on this Website or otherwise howsoever. We need to know your personal information as this allows us to determine if you are an authorized user of one or more of our services, for which you or your organization has paid a license fee; in order to provide you with all the benefits you are entitled to receive as an authorized user of our services, responding to service or technical problems, providing training and professional services to you, to forward new product information and to perform all other acts with respect to such information as may be necessary for us to provide the services to you. For instance, you may be asked to provide us with your physical and online contact information (e.g. name, address, email address, etc.), particularly if you seek customer supportfrom our help desk. In addition, we may ask for work-related identifying information (e.g. employer, job title, etc.) in order to inform you of service updates. Wherever possible, the information to be provided is optional or mandatory. We shall provide you with the option to not provide information by choosing not to use a particular service. You shall also be given the option to edit your account information and preferences at any time, including whether you want us to contact you about new services. To protect your privacy and security, we shall take reasonable steps to verify your identity before granting access or making corrections. Upon request, we will remove / block your personally identifiable information from our database, thereby cancelling your registration.

3.2. We shall use the information collected about you in a number of ways, such as:Customize the content of our Website and the products/services/application provided by us as per your requirement;

3.2.1. Providing you with our Websites and applications for which you have registered, as well as any services, support, or information requested by you;

3.2.2. Better understanding how our Website as well as our products/services/application are being used so we can improve them;

3.2.3. Diagnosing problems in our Website and the products/services/application provided by us, if any;

3.2.4. Sending you business messages such as those related to payments or expiration of subscription term of our products/services/application;

3.2.5. Reducing fraud, software piracy, and protecting you as well as ourselves.

4. USAGE TRACKING WITHIN THE GETPROFILES PRODUCTS

We may track usage information within our services / applications based upon the number of reports and types of reports that are accessed by a particular User ID number. We do this to monitor authorized usage of our services and application and to improve the design and functionality of our services / applications. Customers can also track the total number of reports in the application thatare accessed at the user level or accessed by all users within their organization for administrative purposes.

5. DO WE PROVIDE USER INFORMATION TO THIRD PARTIES?

5.1. We do not share your personal information or any usage information without your consent. If you have agreed to the sharing of such information, then we may share your information in the following manner:

5.1.1. Within our company and associate companies when necessary for the purpose of provision of our services.

5.1.2. When we are required to provide information in response to a subpoena, summons, court order, or other applicable law or legal process.

5.1.3. When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our Website and the products/services/applications therein against attacks, or protect the property and safety of GetProfiles, or our customers and authorized users, or the public.

5.1.4. GetProfiles may aggregate the information you provide with similar information collected from other visitors to our Website or users of our products/services/applications in order to evaluate or enhance our Website or services/applications and may share or publish the same. Specifically, GetProfiles may use the aggregated data to determine the usage patterns or interests of visitors to our Website or users of our products/services/applications, or for purposes related to the technical support or security of this Website and our computer systems. The aggregated data that we evaluate, however, contains no personal information or other information that could identify an individual. We may also aggregate corporate or industry information accessed by all of our clients. We do this in order to appreciate the types of companies and industries for which our customers require information, which in turn improves the quality of our products. GetProfiles does not correlate the accessed corporate or industry information to a specific user or to a particular organization.

6. HOW WE USE COOKIES?

"Cookies" are small files placed on your hard drive that assist us in providing our services. We use Cookies to help analyze the web page flow, measure promotional effectiveness and promote trust and safety. Cookies help us to provide information that is targeted to your interests. They also enable the browser to remember information specific to a given customer/ authorized user and thereby allow them to enter their password less frequently during a session. Most Cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline the Cookies if your browser permits, although in that case you may not be able to use certain features on the Website and the products/services/applications provided by us and you may be required to re-enter the password more frequently during a session. You may, at times, encounter Cookies or other similar data collection devices on certain pages of our Website and our products/services/applications that are placed by third parties. We do not control the use of cookies by third parties.

7. MARKETING THE GETPROFILES SERVICES

When you register as a user of GetProfiles you have the option to allow us to contact you about our products and services. In order to evaluate your use of ourproducts/services/applications, GetProfiles maytrack which functions of our products/services/applications you use most frequently. This information will help us provide you with only the most relevant and useful information about our products/services/applications, as well as suggestions that could enhance your use of our products/services/applications. If you decide at any time that you no longer wish to receive communications from us you may opt out by updating your account through the an account maintenance option described below, except that you may still receive certain communications from us at the request ofyour organization. GetProfiles will not share information about your use of our products/services/applications with third parties.

8. SERVER SECURITY

GetProfiles shall provide reasonable administrative, technical, and physical security controls to protect the information provided by you in compliance with all local, state and federal rules, laws and regulations for the time being in force. However, no security controls are 100% effective and we cannot ensure or warrant that the information and data provided by you will never be disclosed in ways not otherwise described herein. By way of example (without limiting the foregoing), we may be forced to disclose your information or data to the government or third parties under certaincircumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information and other data that the third party collects from the use of our Website and our products/services/applications.

9. THIRD PARTY SITES

As a subscriber to our services you may decide to visit a third party’s website through a limited number of links available on our Website and with our products/services/applications. Although the GetProfiles branding may still be visible, you will be subject to that third party’s privacy, if one exists. We encourage you to review the privacy policies of third party websites you choose to visit. GetProfiles is not responsible for how that third party may collect or use your personal information.

10. ACCOUNT MAINTENANCE OPTION

You may access your personal information electronically in the Business Browser product through the Account Maintenance option that is accessible from the “shortcuts” menu located in thenavigation bar. You may change your personal information as often as you like and even print out a copy of the personal information for your records.

11. IF YOU HAVE A CONCERN

11.1. Should you have a concern about GetProfiles collection or use of your personal information, GetProfiles would like to hear about it. You may contact our Help Desk in the United States at +1 616 828 1377. You may also email us at support(@)getprofiles.net.

11.2. GetProfiles is providing this privacy statement to you as a registered user of services or as a visitor to our Website. We may change this privacy statement from time to time and will post those changes here to keep you up-to-date on how we may be collecting and using your personal information.